According
to the Wall Street Journal the lights are less bright in Apple's retail stores.
Commentators are suggesting that consumers are becoming a little bored with the
glitzy leader of worldwide retailing innovation largely because it has been
months since a new ground-breaking product was announced. (Pundits are
predicting September 10th for the next round of new Apple products) The pace of
innovation among our retail leaders is quite blistering, matched only by the
expectations of their customers. Pop-Up shops here, disappearing retailers
there, the retail world is full of change and the pace is pretty hectic.
Is it
just me, or can we all draw some comfort from our very traditional retail offer
at The Queen Victoria Market? We just continue to provide reliable service
dedicated to meeting our customers everyday needs. We need to keep up the
standards obviously, and perhaps tweak a few changes to meet some of the recent
innovations in communication but, like a Mother cares for her family, we can
give our customers the warmth of reliable service and personal attention they
expect from a traditional retailer. As long as our customers feel that way we
can all prosper through the so-called retail revolution and leave the glitz to
others.
