What Is Bootstrapping? And Why Should I Do It?
This article on Smart Company describes a process that most Market Traders have experienced already, but it doesn’t hurt to revisit the concept particularly if you have a new idea up your sleeve.
Six Customer Service Mistakes That Drive Customers Crazy.
Another article from Smart Company and I am willing to bet that you made some of these mistakes at some time.
Is It Too Easy To Return Goods?
This article in the Age questions whether slack return policies are damaging retail.
Fashion Flops As Food Dominates
Another Age article that examines the sorting out of shopping strips and the swing towards food and entertainment.https://www.theage.com.au/business/companies/fashion-flops-as-food-dominates-suburban-strips-20180717-p4zrzi.html?ref=rss